Privacy and cookies

 

Your privacy is extremely important to us. We value the trust you place in us, which is why we are committed to protecting the private information you share with us. This document describes how we use and process the data you entrust to us and how we use the so-called cookies. You will also find information on how to contact us if you have any questions on this topic. SalamanDRY provides trading services through the website. SalamanDRY may update its privacy and cookie policies from time to time, so we recommend that you visit this page regularly. If you do not agree to our privacy and cookie policies, please stop using our website.

What private data does SalamanDRY use?

When you create an account, you will be asked to provide your name and email address.

When you visit our website, even if you do not make a purchase, you provide us with certain information, such as your IP address, information about the browser you are using, your computer's operating system, application version, language settings and pages that have been displayed to you. If you use a mobile device, you also provide us with identification information about your device, information about its settings, including, for example, the name and description of the application and information about the application category. None of this information reveals your identity, but may be considered "private" information.

Why does SalamanDRY collect, use and share your data?

Orders: We use your data primarily to manage your order.

Customer service: Our customer service is available on working days from 8 a.m. to 4 p.m. Certain information is shared with our customer service representatives to enable them to assist customers who require assistance, for example with questions regarding an order.

Marketing activities: Your information are also used for marketing activities permitted by law. For example: When you place an order or create an account on our website, we may use some of your contact information to send you offers for additional services. In addition, our customers can regularly receive an e-mail newsletter provided that they agree to subscribe (if such consent is required by law). You can unsubscribe from receiving the newsletter and other marketing information at any time. Just use the "Unsubscribe" link found in each newsletter. You can also manage your subscription from your account level (if you have one).

Thanks to the information that customers provide us, we can display personalized offers on the salamandry.com website, in mobile applications and on partner websites, including social medias.

Other forms of contact : It may also happen that we contact you by e-mail, telephone or via SMS, depending on what data you have provided to us, e.g. when it is necessary to respond to your request. After using our website, you may receive a questionnaire asking you to express your opinion on the level of service provided by SalamanDRY. You can also receive additional information regarding your orders.

Market research: We sometimes invite our customers to participate in market research. Any additional data you provide to us as part of your participation in research will only be used with your consent.

Fraud Prevention and Detection: Private data may be used to prevent and detect fraud or other illegal activities.

Improving quality services: Private data may also be used to conduct analyzes aimed at improving the quality of our services, increasing user satisfaction and improving the operation and functionality of our website. Your data processed by us will be processed no longer than in accordance with applicable regulations. At any time, you have the right to information, access, correction and deletion of data from our database, to limit data processing, to transfer data and the right not to be subject to automated decision-making in individual cases, including profiling.

Profiling

The personal data of Service Users provided in the contact form are processed by SalamanDRY for the purpose and for the time resulting from the function of the form and for the purpose of automated processing in the form of profiling. Profiling means any form of automated processing of personal data by the Service Provider, which consists in using the Service User's personal data to evaluate certain personal factors, in particular to analyze or forecast preferences, interests, reliability, behavior, location or movement Service recipients. The Service Recipient has the right to object to profiling by the Service Provider processing personal data in order to pursue the public interest or his own legitimate interest if he considers that profiling violates his rights and freedoms, unless the data controller demonstrates that his own interest overrides the rights and freedoms of the person. The right to object is excluded when profiling is necessary to conclude a contract or take steps before concluding a contract, is permitted by European Union law or the law of the Member State to which the data controller is subject and provides for the implementation of measures to protect rights and freedoms, the person himself has given his consent.

Objection to Profiling may be expressed by the Service User by sending information about the objection to the following address: hello@salamandry.com.

How can SalamanDRY use social networking sites?

You may share certain information with SalamanDRY via social networking sites. After installing the application to access your social media account, you will be asked what information you want to share with SalamanDRY. The information you may share with us includes basic information available on your profile, as well as your email address, status and friends list. Using this information, we can personalize our website and tailor it to your requirements. This also allows you to easily exchange opinions about specific travel destinations with your friends and help us improve our service level.

In the future, we may provide you with the ability to log in to the SalamanDRY website using your social media account. You can find out how your data is processed in such a situation on the website of the social networking site you use.

How does SalamanDRY share your data with third parties?

In certain circumstances, we may share your private information with third parties.

Your local SalamanDRY office: Your information may be shared with staff at your local SalamanDRY offices so that we can provide you with 24/7 support when needed.

Third parties: We may use service providers as part of the processing of your data on our behalf for the purposes listed below. For example, entities providing accounting and courier services, and entities through which payment for orders via the Internet is made by persons using the website. Each entity with which we cooperate to ensure the best quality of service is obliged to maintain the same level of protection of your data. Such cooperation may include facilitating the payment process, sending advertising materials, and collaborating for analytical purposes. Service providers involved in providing the above-mentioned services are bound by a data entrustment and confidentiality agreement and are not authorized to use customer data for purposes other than those listed above.

Your data may be made available to governmental or investigative authorities in the event that we are legally (or pursuant to other documents having legal force) obliged to make them available. These documents include subpoenas and court orders and judgments relating to lawsuits or criminal investigations. Your data may also be disclosed if necessary for the detection, investigation or prevention of criminal acts.

What is a cookie?

A cookie is a small amount of data saved on the user's computer by a website. This privacy and cookie policy applies to cookies and similar technologies (hereinafter referred to as "cookies").

Why do websites use cookies?

Websites have no memory. A user who navigates a given website is not recognized as the same user on its individual subpages. Cookies allow the user's browser to be recognized by the website. Therefore, cookies are mainly used to remember the choices the user has made on the website (e.g. selected language or currency). Cookies are also used to identify a person who visits a given website again.

Do all cookies work the same way?

No, different types of cookies are used for different purposes. Cookies vary depending on their function, validity period and the website providing them.

How does SalamanDRY use cookies?

Our website uses the following types of cookies:

– Technical cookies: We want our website to be modern and user-friendly and to automatically adapt to their needs and wishes. For this purpose, we use technical cookies. They ensure that the page is displayed correctly. They are also used when creating a user account, logging in and managing orders. Technical cookies are necessary for processing malfunction of our website.

– Functional cookies: Functional cookies are used to remember your preferences to enable efficient and effective use of the website. Functional cookies are not necessary for the proper functioning of the website, but they enable the user to use additional, convenient functions on the website.

– Analytical cookies: They allow obtaining information about how users use the website and which functions work and which do not they fulfill their tasks. Thanks to these cookies, we can develop our services and make the website interesting and meet users' expectations. We collect data about the web pages viewed, entry and exit pages, platform type, date and time stamps, and details such as the number of mouse clicks on a given page, mouse movements, page scrolling, as well as search terms and text entered on the website.

– Commercial cookies: We use these types of cookies to show SalamanDRY advertisements on other websites based on information about the destinations you seek or the properties you view. This is the so-called retargeting.

How long are SalamanDRY cookies active?

The validity period of cookies varies depending on their type. The maximum validity period of cookies is 5 years from the last visit to the website. Cookies can be deleted from the browser at any time.

How to recognize SalamanDRY cookies?

SalamanDRY cookies can be found in your browser settings.

Does SalamanDRY use marketing and analytics cookies provided by third parties?

Yes, SalamanDRY can use the services of trusted and well-known companies dealing in internet advertising and marketing. SalamanDRY may also use third party services for analytical purposes. In order to provide their services, these companies must install cookies.